Front Desk Receptionist - Urgent

NEXUS Nusantara is looking for a dedicated Front Desk Receptionist to join our team in Ubud. This is an urgent opening, so we need someone who can start immediately. As a Front Desk Receptionist, you will be the first point of contact for our guests, ensuring a warm and professional welcome. Your role will be crucial in maintaining the high standards of our hospitality services.

We offer a competitive salary and a dynamic work environment. If you are passionate about customer service and hospitality, we would love to hear from you.

Join us at NEXUS Nusantara and be part of a team that values excellence and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Greet guests upon arrival and provide a warm welcome.
• Handle check-in and check-out processes efficiently.
• Manage guest reservations and room assignments.
• Provide information about the hotel and its amenities.
• Handle guest inquiries and complaints professionally.
• Maintain the front desk area clean and organized.
• Work with the housekeeping team to ensure rooms are ready for guests.
• Assist with any special requests or events as needed.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Minimum high school diploma or equivalent experience.
• Previous experience in a front desk or receptionist role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with hotel management systems is a plus.
• Ability to work in a fast-paced environment.
• Good knowledge of English and Bahasa Indonesia.
• Professional and friendly demeanor.

🛠️ Keahlian

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